General Questions
Basic information about TZ Digital Agency and how we operate.
TZ Digital Agency is a professional web and digital solutions company based in Tanzania that helps businesses grow through websites, branding, marketing, and technology solutions.
Yes, we work with clients locally and globally, delivering modern digital solutions regardless of location.
We serve all industries including real estate, travel, eCommerce, finance, education, and startups.
We focus on quality, performance, and results. Our goal is not just to build websites, but to help your business grow online.
Yes, we work with startups, small businesses, and large companies by providing scalable solutions for every stage of growth.
Services & Solutions
Details about our digital services including web, branding, and marketing.
We offer web development, UX/UI design, branding, digital marketing, eCommerce solutions, business intelligence, and automation systems.
Yes, all our websites are fully custom-built based on your business needs and goals.
Yes, we can modernize and improve your current website for better performance and design.
Yes, all websites are built with basic SEO optimization, and advanced SEO services are also available.
Yes, we offer full social media management including content creation, posting, and strategy.
Yes, we develop Android and iOS mobile applications depending on project requirements.
Pricing & Payments
Information about pricing, packages, and payment methods.
Pricing depends on project size and requirements. We offer flexible packages based on your needs.
Yes, we usually require an initial deposit before starting any project.
We accept bank transfer, mobile payments, and other secure online payment methods.
We offer flexible pricing based on project requirements, but we can also provide custom packages.
Yes, we provide a detailed quotation after understanding your project needs.
Refunds depend on project stage. We ensure transparency before starting any work.
Project Process
How we handle project workflow from start to delivery.
We follow a structured process: requirement analysis, design, development, testing, and delivery.
Most websites take between 1 to 4 weeks depending on complexity.
Yes, we allow revisions during the development process to ensure satisfaction.
Yes, we involve clients in every major step including design approval and feedback.
You only need your idea, business details, and goals. We handle the rest.
Yes, we provide regular updates during development to keep you informed.
Support & Maintenance
After-service support and maintenance information.
Yes, we provide ongoing support and maintenance for all completed projects.
Yes, we can update, improve, or scale your website anytime.
Basic support is included, and extended maintenance packages are available.
You can contact us anytime and we will fix technical issues quickly.
Yes, we offer monthly and yearly support plans for businesses.
Technical Questions
Hosting, domains, and technical development details.
Yes, we can assist with hosting setup, domain registration, and server configuration.
We use modern technologies like HTML, CSS, JavaScript, React, PHP, Laravel, and WordPress.
Yes, we can safely migrate your website without losing data.
Yes, all our websites are fully responsive on mobile, tablet, and desktop.
Yes, we help you choose fast, secure, and reliable hosting solutions.
Business & Collaboration
Partnerships and business collaboration inquiries.
Yes, we are open to partnerships and long-term collaborations with businesses and agencies.
Yes, we specialize in turning business ideas into fully functional digital systems.
Yes, we love working with startups and helping them grow from idea to reality.
Yes, we specialize in turning ideas into fully functional digital products.
Yes, we can work as a white-label partner for agencies and developers.
GET IN TOUCH
Let’s Build Something Amazing Together
Have a project in mind? Whether you need a website, branding, eCommerce solution, or digital strategy, our team is ready to help you turn your ideas into reality. Fill out the form and we’ll get back to you as soon as possible.